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STRATEGIC PLANNING | SOLUTION ARCHITECTURE | DATA AUDIT & DISCOVERY | CAMPAIGN DEFINITION & DEVELOPMENT | DATA INTEGRATION W/ SFMC & ADOBE ANALYTICS
Actual Client Results:
7 figure savings on marketing spend annually
Implemented training program for new internal team and transitioned day-to-day operations of marketing campaigns
Migrated clients campaigns & data from 'hostage' situation in less than 6 months
DATA AUDIT | CAMPAIGN DESIGN & DEVELOPMENT | DATA INTEGRATION W/SFMC
Actual Client Results:
Improved consumer ordering experience
Reduced ordering friction and increased average visit-to-order ratios
Increased average transaction values


STRATEGIC PLANNING | CRM INTEGRATION | MULTI SITE & MULTI LANGUAGE IMPLEMENTATION
Actual Client Results:
Increased revenue by working in conjunction with client as they implemented their strategic business goals for new markets and products
Strategized & implemented cost effective hybrid model
Streamlined customer management and reporting across all markets
STRATEGIC PLANNING & SOLUTION ARCHITECT | CX | EXPERIENCE COMMERCE | PRODUCT SYSTEM INTEGRATION
Actual Client Results:
Improved consumer ordering experience & reduced ordering friction
Increased average visit-to-order ratios by 130%
Increased average transaction values by 75%


STRATEGIC PLANNING | CX | B2B & B2C EXPERIENCE COMMERCE | PRODUCT SYSTEM INTEGRATION & SOLUTION ARCHITECT
Actual Client Results.
Enabled custom product pickup and pre-travel purchasing processes
Increased both overall sales & customer satisfaction
Improved airport efficiency and traveler experiences
STRATEGIC PLANNING | MULTICHANNEL CAMPAIGNS | PLATFORM INTEGRATION | SOLUTION ARCHITECT
Actual Client Results.
Double digit increase in customer engagement from new campaigns & journey's
Immediate increase in positive customer reviews
Allowed existing team to perform at a much higher level without an increase in staff personnel


STRATEGIC PLANNING | SEM & SEO | CRM MANAGEMENT | DATA & ANALYTICS MANAGEMENT
Actual Client Results:
Increased desktop & mobile pagespeed by 175%
Increased total number of consultations booked through the website
Built & deployed multiple email campaigns leading to increased prospect engagement